Keeping Your Salon Deliveries Safe: An Expert's Guide to Holiday Security

During the holidays, salons become a revolving door of deliveries — supplies, retail restocks, client gifts, and online orders. Unfortunately, that surge also attracts unwanted attention. Whether it’s a passerby grabbing a package left at the door or an internal mix-up behind the reception desk, package theft can quickly cut into your bottom line and your peace of mind.

1. Assign a Designated Receiver

Don’t let deliveries pile up unattended. Assign one responsible team member (or rotate by shift) to receive, sign for, and log all packages. This small step creates accountability and ensures nothing disappears between “delivered” and “opened.”

2. Create a Delivery Log

Keep a notebook or digital spreadsheet at your reception desk for package tracking. Record:

• Date and time of delivery
• Carrier (UPS, FedEx. USPS, etc.)
• Who signed for it
• Contents or order reference number

This simple log acts as a paper trail — invaluable if a dispute arises with a supplier or carrier.

3. Schedule Deliveries Wisely

If possible, coordinate with vendors to deliver only during salon hours. Most carriers allow you to add delivery instructions (“Deliver between 9 a.m. – 4 p.m.” or “Signature required”). Avoid having high-value packages left at your door after closing.

4. Secure a Locked Storage Area

Designate a storage cabinet, back-room shelf, or locked closet specifically for deliveries. Only trusted employees should have access. Avoid leaving shipments in open areas where anyone — staff, clients, or visitors — can grab them.

5. Install Security Cameras

A visible camera system (even one covering the reception area and back entrance) acts as both deterrent and documentation. If an item goes missing, video evidence helps identify what happened — without guesswork or accusations.

6. Address Internal Theft with Professionalism

It’s uncomfortable but necessary: not all losses come from outside. Temptation can rise when staff see frequent product shipments, especially small, high-value items like lash supplies, retail skincare, or jewelry.
Set clear boundaries:

• Keep professional inventory separate from staff personal items.
• Implement product check-in/check-out procedures.
• Have a written policy outlining how inventory is handled and who has access.
• A professional environment fosters trust, but it also relies on structure.

7. Communicate Expectations Clearly

Train your team on how to handle deliveries. Let them know:

• Packages must never be opened unless authorized.
• Any suspicious behavior or unclaimed deliveries should be reported immediately.
• Everyone benefits from maintaining a secure workspace.

8. Consider Alternative Delivery Options

If you’re in a high-risk area, use:

• Delivery to office or your home (for smaller orders)
• Signature-required shipments on all large or high-value items

Final Thought

Protecting your packages is protecting your business. A few small systems — logging, supervision, and accountability — can prevent thousands in losses. As salons gear up for the busiest (and most expensive) season, take the time to tighten your delivery protocols now so your holiday rush stays focused on clients, not missing boxes.